Terms of Service
The agreement between you and WeeFit: accounts, coaches and clients, subscriptions, payments, content and liability, in plain English.
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These terms are the agreement between you and [Company legal name], [registered address] (“WeeFit”, “we”, “us”) for using the WeeFit platform: the web app at weefit.app, the iOS and Android apps, and everything they connect to. By creating an account or using WeeFit you accept them. If you do not accept them, do not use WeeFit.
Our Privacy Policy explains what we do with your data and is part of these terms.
1. What WeeFit is
WeeFit is a platform for coaches, trainees and, later, gyms and studios. Coaches manage their clients on it: training plans, meal plans, chat, check-ins and billing. Trainees use it through a coach’s invitation; a personal subscription without a coach is planned, and these terms already cover it. We provide the tools, the hosting and a library of exercises, sessions, programmes and foods. We do not coach anyone, and we are not a medical service.
2. Accounts and eligibility
- You must be 16 or older. A younger person may use WeeFit only under a coach and with a parent’s or guardian’s consent given to that coach.
- One person, one account. Roles (trainee, coach, gym staff) are attributes of the same account, not separate accounts. Do not create a second account to get around a limit or a block.
- Give us accurate information and keep it current. You can sign in with email and password, with Google or with Apple. When you set a password we check it against known lists of breached passwords and refuse one that appears there. We do not use SMS codes for login.
- Keep your credentials to yourself. You are responsible for what happens under your account until you tell us it has been compromised.
- A coach who invites a client must have that person’s permission to enter their name, email and phone number.
3. Coaches and clients
- Coaches are independent professionals, not WeeFit employees or agents. The plan, the meals, the notes and the advice a coach gives you are the coach’s own. WeeFit does not review, endorse or guarantee them.
- WeeFit is not medical advice. The content in our library and anything the platform suggests is general fitness information. Consult a doctor before starting any programme, and always if you have a medical condition, are pregnant, are recovering from an injury or take medication.
- You train at your own risk. Stop if you feel pain, dizziness or anything unusual, and seek help. Neither WeeFit nor a coach can see how you move; be honest about your limits.
- A coach is responsible for holding whatever qualifications, insurance and permissions the law where they work requires.
- A coach never edits a client’s personal details (name, phone, email, birthdate, gender, avatar). A client controls what a coach sees of their health profile, progress and photos, and may end the coaching relationship at any time; the coach’s access ends immediately.
4. The WeeFit library
Our exercises, sessions, programmes, foods, pictures and videos are licensed to you for use inside the platform, as part of coaching your clients or training yourself. You may not download, scrape, copy, republish or resell the library or any part of it, or use it to build a competing product.
5. Coach subscription to WeeFit
- Packages are sized by the number of clients and include a monthly allowance of AI-assistant actions. The free tier covers 1 client and 10 AI actions a month, with no card required.
- Billing is monthly or yearly. Current prices are shown in the app, in ILS, and may change; we give notice before a change reaches you, and a change never applies to a period you already paid for.
- A client seat, once used, stays counted for your account. Archiving a client, or a client leaving, does not free the seat; a returning client does not take a new one. Only the AI allowance resets, and it resets monthly.
- Upgrades apply immediately. The unused value of your current period is credited towards the new one.
- When a subscription expires, your workspace locks for you: you can still read everything, but you cannot write until you renew. Your clients keep reading what they already received.
- Cancellation and refunds go through support (support@weefit.app or the phone number shown in the app); there is no self-serve cancellation yet. We do not refund partial periods unless the law requires it.
- Payment by card runs through the payment company’s hosted page. We never see your card number.
6. Payments between clients and coaches
- WeeFit facilitates payments from a client to a coach. The money is the coach’s and the service is the coach’s.
- Card payments carry the card company’s fee, deducted from the amount before the coach is paid. That fee goes to the payment company, not to WeeFit.
- Cash that a coach logs is a record only; no fee applies and no money passes through WeeFit.
- A coach may pause a client’s access, for example for non-payment; the client is notified in the app.
- Disputes about the coaching itself, its quality, its delivery or a refund, are between the client and the coach. We will help in good faith with the records we hold, but we are not a party to that agreement.
7. The AI assistant
Coaches may use an AI assistant that drafts plan and meal changes. Drafts are suggestions: nothing reaches a client’s plan until the coach approves it, and the coach remains responsible for what they approve. The assistant can also send a chat message on the coach’s behalf, but only when the coach explicitly asks it to. Do not use the assistant to produce content that violates section 8. Usage is metered per coach under section 5.
8. Acceptable use
Do not:
- harass, threaten or abuse anyone, or send unsolicited messages;
- upload content that is illegal, hateful, sexually explicit or infringes anyone’s rights;
- impersonate another person, coach or business;
- enter or upload another person’s personal data (including photos and health information) without their permission;
- try to access data that is not yours, probe or bypass our security, or reverse engineer, scrape or automate the platform outside its documented interfaces;
- abuse the AI assistant, for example to extract other people’s data, to overload it or to generate harmful content;
- use WeeFit for anything unlawful.
We may remove content and suspend or close accounts that break these rules.
9. Your content and ours
- You own what you create: plans, notes, messages, photos, check-ins. You grant WeeFit a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit and display it as needed to provide the service to you and to the people you share it with. The licence ends when the content is deleted, except for copies in backups for up to 30 days and records we must keep by law.
- A coach’s plan given to a client stays visible to that client for as long as the relationship allows; a coach’s own templates stay the coach’s.
- WeeFit owns the platform: the software, the design, the library and the brand. Nothing in these terms transfers any of it to you.
- If you send us feedback or suggestions, we may use them without any obligation to you.
10. Availability and changes to the service
We work to keep WeeFit available around the clock, but we do not promise uninterrupted service. There will be maintenance windows, and things will occasionally break. We may change, add or retire features; if a change removes something you paid for, we will tell you in advance and treat the paid period fairly.
11. Liability
- WeeFit is provided “as is”, to the extent the law allows. We do not warrant that it will meet your goals, that a plan is right for you, or that a coach will perform.
- We are not liable for indirect or consequential loss, such as lost profits, lost data you did not keep a copy of, injury arising from training, or a coach’s acts or omissions, to the extent the law allows us to exclude it.
- Our total liability to you for anything arising from these terms is capped at the fees you paid to WeeFit in the 12 months before the event that gave rise to the claim.
- Nothing here limits liability that cannot be limited under the applicable law, including for fraud, or for death or personal injury caused by our negligence.
12. Termination
- By you: at any time, by deleting your account in the app (Account → Delete account) or by email. See Delete your account. Deletion is irreversible.
- By us: we may suspend or close an account for breach of these terms, for non-payment, because the law requires it, or to protect other users. We give notice and a chance to respond where that is possible and safe; for serious abuse we act first.
- On termination your licence to use WeeFit ends. Sections that by their nature should survive (content licences for retained records, liability, disputes) survive.
13. Changes to these terms
We may update these terms. Material changes are announced in the app or by email before they take effect. Continuing to use WeeFit after that date means you accept the new terms. If you do not, stop using WeeFit and delete your account.
14. Governing law and venue
These terms are governed by the laws of [jurisdiction]. Any dispute goes to the competent courts of [venue], unless mandatory consumer law gives you the right to sue where you live.
15. General
- These terms and the Privacy Policy are the whole agreement between you and WeeFit about the platform.
- If a part of them turns out to be unenforceable, the rest still applies.
- You may not transfer these terms to someone else. We may transfer them to whoever succeeds us in operating WeeFit, and we will tell you if we do.
- If we are slow to enforce a right, we have not given it up.
16. Contact
[Company legal name] · [Postal address] · support@weefit.app